We offer computing support for the Faculty of Science. We want to help you...
Stay connected
- Email client configuration for on-campus and off-campus email accounts
- Wireless connection for laptops and other mobile devices
- Nexus lab locations and scheduling information
- Mapping your R: drive and connecting remotely so you can work from anywhere
- Troubleshooting wired connections on campus
- Troubleshooting login problems (Nexus accounts, Office 365, WatIAM/Quest, etc.)
Get the content you want
- Help avoid spam
- Support for software and web resources (e.g. MS Office, library resources, Refworks, LEARN, adding funds to WatCard, printing)
Maintain the high performance you need
- Troubleshooting performance issues
- Support for malware detection and removal
Connect with resources
- Setup for meetings/defenses (usually requested through departmental grad coordinator)
- Faculty member lab bookings
- Backups for faculty member research
- Flatbed scanner for student scanning
- Hardware configuration/hookup, upgrades, and troubleshooting assistance
News
Sensitivity Labels Coming to Microsoft 365
IST is enabling sensitivity labels to all employees with an A3 or higher license in our Microsoft 365 environment starting on May 12, 2025. Existing files will automatically be labelled as "Confidential". These labels will be enforced on files stored in SharePoint, Teams, Word, Excel, PowerPoint, OneDrive, and on emails sent through Outlook. Users without an employee A3 or higher license will not be able to apply sensitivity labels. However, they may still see the sensitivity label icon and description in the M365 applications. Please see IST's KB article for more details.
Learn more:
Understanding the different confidentiality classifications (policy 46)
Power Outage - March 13, 2025
There is a power outage scheduled for Thursday, March 13, 2025 starting at 2am until 6:30am for metering installation in the machine room. The power outage was originally scheduled for Wednesday, March 12, 2025, but the contractor provided the wrong date. The machines will be left down for today and they will be restored tomorrow. Apologies for the inconvenience. Please e-mail sci@uwaterloo.atlassien.net if you have any questions or concerns.
WebEx Service Being Discontinued
The University's central WebEx service, uwaterloo.webex.com, will be discontinued on Wednesday, April 30th, 2025. Please start using alternative solutions like Microsoft Teams and Zoom. If you have WebEx boards and recordings, please see IST's announcement for more details and instructions.