Welcome to Science Computing

On March 20th, 2024, the Duo two-factor authentication (2FA) service will be removing passcodes and introducing verified push. Click the heading to learn more.

Microsoft has launched a new edition of Teams that will be rolled out to the University of Waterloo during the Winter Reading Week on February 20, 2024. Some computers may already have this new edition installed, but won't work until then. Click New Microsoft Teams Version for a guide to assist in understanding each version of Teams and which one to use.

Our primary goal is customer service.

We offer computing support for the Faculty of Science. We want to help you...

Stay connected

Email client configuration for on-campus and off-campus email accounts
Wireless connection for laptops and other mobile devices
Nexus lab locations and scheduling information
Mapping your R: drive and connecting remotely so you can work from anywhere
Troubleshooting wired connections on campus
Troubleshooting login problems (Nexus accounts, Connect email, Office 365, WatIAM/Quest, etc.)

Get the content you want

Help avoid spam or set up other filters for email
Support for software and web resources (e.g. MS Office, library resources, Refworks, LEARN, adding funds to WatCard, printing)

Maintain the high performance you need

Troubleshooting performance issues
Support for malware detection and removal

Connect with resources

Setup for meetings/defenses (usually requested through departmental grad coordinator)
Faculty member lab bookings
Backups for faculty member research
Flatbed scanner for student scanning
Hardware configuration/hookup, upgrades, and troubleshooting assistance